To start a booking, venue staff must press the on-screen “Book” button or the physical button on the device.
Venue staff can be anyone who works inside a hotel, bar, restaurant or any other public business in which the device is placed and used to book taxis on behalf of guests.
2
Enter booking and guest details
Venue staff must use the touchscreen to enter all the required and/or optional guest details that are configured for the device.
When a “Passenger phone” is required, a guest’s actual phone number must be provided, otherwise they will not receive the text message with a link to track, manage and cancel the booking and a link to the terms & conditions.
3
Review details and confirm
Venue staff should now review the booking to ensure that all the booking and guest details are correct.
The guest must be informed the SMS to track their taxi, the fare estimate and any applicable terms and fees before checking the consent checkboxes when applicable.
Venue staff can now press the physical button on the device to book the taxi.
4
The guest's booking is confirmed!
Guests can now scan the QR code on-screen to track their taxi with the Mobile Booking Tracker.By scanning the QR code on-screen, the guest will be taken to the Mobile Booking Tracker where they can track, manage and cancel their taxi, find applicable terms & conditions and contact the transportation provider. In some cases, the guest will also receive an SMS with a link to the Mobile Booking Tracker.
To track taxis, passengers can scan the QR code on-screen that takes them to the Mobile Booking Tracker on their mobile phone. From this interface, passengers can track, manage and cancel their taxi, find application terms & conditions and contact the transportation provider.Venue staff can track a booking on the device itself by clicking on an active or planned booking. See below for more information.
To manage a booking, venue staff can see any requested, ongoing, cancelled or completed bookings on the home screen. From there, they can press on a specific booking to track the status of the booking, show the QR code again, or cancel the booking.
Only requested or ongoing bookings can be cancelled.
Active bookings can have different statuses like: “Driving to pickup”, “Arrived at pickup” and “Cancelled”. Planned bookings remain “Planned” until the trip is dispatched. Learn more about booking statuses.To manage Planned bookings, venue staff can press on the white “Prebooking” card to view all Planned bookings.
The “Prebooking” card will only show when there is at least one Planned booking.
To power on the device, press and hold the power button for 2-3 seconds when the device is OFF.To power off the device, press and hold the power button for 2-3 seconds when the device is ON.
The Taxi Butler PRO comes with a built-in SIM card. It’s highly recommended to use a local Wi-Fi network when possible.To connect the device to a Wi-Fi network, simply press on the Menu icon, then press on “Wi-Fi”. You can select a network and enter the correct password to connect.
To change the interface language, simply press on the Flag icon in the top-right of the home screen, then select a language from the list and press “Select”.
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Pn`,\"data-og-width\":`1056`,width:`1056`,\"data-og-height\":`674`,height:`674`,\"data-path\":`images/tb-docs-fleets-pro-book-3.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=280\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=e72b6cce5e21948104a2bd74797ec2f5 280w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=560\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=94b2e6a803d02a19b82e1c00f0ccc31f 560w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=840\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=84768b87a30ce7de6cd080c2b0694f88 840w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=1100\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=34c83e768347092c6f76bc43377645dc 1100w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=1650\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=1bb1bf7c4f031e4a41262823eb4424cf 1650w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-3.png?w=2500\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=a50b109fee8d6857633415a389869f45 2500w`}),_jsx(_components.p,{children:`Venue staff should now review the booking to ensure that all the booking and guest details are correct.`}),_jsx(Warning,{children:_jsx(_components.p,{children:`The guest must be informed the SMS to track their taxi, the fare estimate and any applicable terms and fees before checking the consent checkboxes when applicable.`})}),_jsx(_components.p,{children:`Venue staff can now press the physical button on the device to book the taxi.`})]}),_jsxs(Step,{title:`The guest's booking is confirmed!`,children:[_jsx(OptimizedImage,{src:`https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=13277ae03798744def1f334f3450c531`,alt:`Tb Docs Fleets Pro Book 4 Pn`,\"data-og-width\":`1056`,width:`1056`,\"data-og-height\":`674`,height:`674`,\"data-path\":`images/tb-docs-fleets-pro-book-4.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=280\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=a537f1705c4da0a67c1c95520a6bb533 280w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=560\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=7d93dfbcce5a4028ffe6896fd75fe5da 560w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=840\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=58a912065c7e45cb7da6b6872e253351 840w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=1100\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=c12b7c28a4752441f17f489d9882c280 1100w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=1650\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=8742bd6f0edf27e142568c299d99bf06 1650w, https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-pro-book-4.png?w=2500\u0026fit=max\u0026auto=format\u0026n=l8G9JoO4BKqhiLR0\u0026q=85\u0026s=c0ded1d64d4e5286013f973b065cb843 2500w`}),_jsxs(_components.p,{children:[`Guests can now scan the QR code on-screen to track their taxi with the `,_jsx(_components.a,{href:`/fleets/other/mobile-booking-tracker`,children:`Mobile Booking Tracker`}),`.`]}),_jsxs(_components.p,{children:[`By scanning the QR code on-screen, the guest will be taken to the `,_jsx(_components.a,{href:`/fleets/other/mobile-booking-tracker`,children:`Mobile Booking Tracker`}),` where they can track, manage and cancel their taxi, find applicable terms \u0026 conditions and contact the transportation provider. In some cases, the guest will also receive an SMS with a link to the Mobile Booking Tracker.`]})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`how-to-track-a-booking`,children:`How to track a booking`}),`\n`,_jsxs(_components.p,{children:[`To track taxis, passengers can scan the QR code on-screen that takes them to the `,_jsx(_components.a,{href:`/fleets/other/mobile-booking-tracker`,children:`Mobile Booking Tracker`}),` on their mobile phone. From this interface, passengers can track, manage and cancel their taxi, find application terms \u0026 conditions and contact the transportation provider.`]}),`\n`,_jsx(_components.p,{children:`Venue staff can track a booking on the device itself by clicking on an active or planned booking. See below for more information.`}),`\n`,_jsx(Heading,{level:`2`,id:`how-to-manage-bookings`,children:`How to manage bookings`}),`\n`,_jsx(_components.p,{children:`To manage a booking, venue staff can see any requested, ongoing, cancelled or completed bookings on the home screen. From there, they can press on a specific booking to track the status of the booking, show the QR code again, or cancel the booking.`}),`\n`,_jsx(Info,{children:_jsx(_components.p,{children:`Only requested or ongoing bookings can be cancelled.`})}),`\n`,_jsxs(_components.p,{children:[`Active bookings can have different statuses like: “Driving to pickup”, “Arrived at pickup” and “Cancelled”. Planned bookings remain “Planned” until the trip is dispatched. `,_jsx(_components.a,{href:`/fleets/portal/pages/bookings#booking-statuses`,children:`Learn more about booking statuses`}),`.`]}),`\n`,_jsx(_components.p,{children:`To manage Planned bookings, venue staff can press on the white “Prebooking” card to view all Planned bookings.`}),`\n`,_jsx(Info,{children:_jsx(_components.p,{children:`The “Prebooking” card will only show when there is at least one Planned booking.`})}),`\n`,_jsx(Heading,{level:`2`,id:`additional-information`,children:`Additional information`}),`\n`,_jsx(Heading,{level:`3`,id:`how-to-power-on-\u0026-off-the-device`,children:`How to power-on \u0026 off the device`}),`\n`,_jsx(_components.p,{children:`To power on the device, press and hold the power button for 2-3 seconds when the device is OFF.`}),`\n`,_jsx(_components.p,{children:`To power off the device, press and hold the power button for 2-3 seconds when the device is ON.`}),`\n`,_jsx(Heading,{level:`3`,id:`accessing-advanced-settings`,children:`Accessing advanced settings`}),`\n`,_jsx(_components.p,{children:`Click on the Menu icon in the top left of the screen and then click on “Advanced settings”.`}),`\n`,_jsx(Info,{children:_jsx(_components.p,{children:`A password may be required to access these settings. Typically, the password is “user”.`})}),`\n`,_jsx(Heading,{level:`3`,id:`how-to-connect-the-device-to-a-wi-fi-network`,children:`How to connect the device to a Wi-Fi network`}),`\n`,_jsx(_components.p,{children:`The Taxi Butler PRO comes with a built-in SIM card. It’s highly recommended to use a local Wi-Fi network when possible.`}),`\n`,_jsx(_components.p,{children:`To connect the device to a Wi-Fi network, simply press on the Menu icon, then press on “Wi-Fi”. You can select a network and enter the correct password to connect.`}),`\n`,_jsx(Heading,{level:`3`,id:`how-to-change-the-device-language`,children:`How to change the device language`}),`\n`,_jsx(_components.p,{children:`To change the interface language, simply press on the Flag icon in the top-right of the home screen, then select a language from the list and press “Select”.`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"How to use the Taxi Butler PRO","description":"The Taxi Butler PRO is an advanced taxi booking device that lets venue 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