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How to restart the device

To restart the device, press and hold on the power button with the blue LED on the back of the device. After a few seconds, different power options will appear on-screen. Tap Restart to restart the device.

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How to reload the configuration

Reloading the configuration on the Taxi Butler KIOSK can be done in the following way:
  1. Click on the menu icon in the top left of the screen
To open the menu on the Taxi Butler KIOSK, you must tap the top-left corner of the screen 5 times.
  1. Under the “Information” section, you can either click on “Device information” or “Connection information”
  2. Scroll down to the bottom of the page if necessary and click on “Reload config”

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The device is unresponsive

If your Taxi Butler KIOSK is unresponsive, you can try: If you’re still experiencing issues, please contact support.

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The device won’t power on

If your Taxi Butler KIOSK won’t power on, you can try:
  • Ensuring it is plugged it into a power outlet
  • Using a different power cable
  • Using a different power outlet
If you’re still experiencing issues, please contact support.

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The printer isn’t working

If your Taxi Butler KIOSK printer isn’t working, you can try:
  • Ensuring that the printer paper is correctly positioned
  • Ensuring that the printer paper isn’t jammed
  • Ensuring that the printer has enough paper
  • Changing the printer paper roll
  • Restarting the device
If you’re still experiencing issues, please contact support.

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My device can’t find a network connection or signal

When the Taxi Butler KIOSK can’t find a network connection or signal, you can try:

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My device isn’t working or seems faulty

When the Taxi Butler KIOSK isn’t working or seems faulty, you can try: If you’re still experiencing issues, please contact support.