> ## Documentation Index
> Fetch the complete documentation index at: https://docs.taxibutler.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mobile Booking Tracker

> The Mobile Booking Tracker (MBT) is a mobile web interface for passengers to track, manage and cancel their taxis from their own smartphones.

<img src="https://mintcdn.com/taxibutler/l8G9JoO4BKqhiLR0/images/tb-docs-fleets-mbt-new.png?fit=max&auto=format&n=l8G9JoO4BKqhiLR0&q=85&s=9abbdcaa0d29bac231189cdbe16257ba" alt="Tb Docs Fleets Mbt New Pn" width="1056" height="674" data-path="images/tb-docs-fleets-mbt-new.png" />

Part of delivering great customer experiences is offering transparency and control. The Mobile Booking Tracker makes this possible by handing over the booking experience from a Taxi Butler device to the passenger’s own smartphone.

## How it works

When a booking is made via a Taxi Butler PRO, PLUS, or KIOSK, a unique QR code is displayed on-screen and/or printed on the ticket.

In some cases, passengers may also receive an SMS confirmation containing a direct link to the Mobile Booking Tracker.

<Info>
  Every QR code is **unique to the individual booking**, ensuring accurate and secure tracking for each passenger.
</Info>

Passengers can scan this QR code using their smartphone to access the Mobile Booking Tracker, a lightweight mobile web interface that allows them to track their taxi in real time.

<Info>
  For **Taxi Butler Guest QR**, passengers are **automatically redirected** to the Mobile Booking Tracker as soon as the booking is confirmed — no scanning required.
</Info>

### How to track a booking

Once the Mobile Booking Tracker has been opened, passengers will see the following information:

* A map where the taxi can be tracked in real-time
* The booking status
* Driver and vehicle information
* The requested taxi type
* The transportation provider
* The fare estimate and any associated fees
* How to pay for the booking

### How to cancel a booking

Passengers can cancel a booking from the Mobile Booking Tracker by simply clicking on the "Cancel" button in the bottom left.

### How to change the interface language

Passengers can change the interface language by simply pressing on the language selector in the top-right of the page.

### Contact the transportation provider

If needed, passengers can contact the transportation provider by:

1. Pressing on the menu icon in the top left of the page
2. Then pressing on the `Transportation provider` T\&Cs menu item
3. A page will open the transportation provider's contact information

The Transportation Provider's terms & conditions that apply to the booking can also be found on this page.